Delivering amazing customer experiences is the root of getting great reviews. The focus should be on authentic reviews that bring out the most straightforward positive observations. Eighty-six percent of customers will pay more for a better customer experience, according to a 2011 report by Oracle. It’s also important to remember that customers tell other people about their experiences. [Read more…]
Akaash Prasad is a UC Irvine alumnus who earned his bachelor’s degree in Economics. As Digital Account Manager at GMR Web Team, he is responsible for a wide array of marketing activities from strategy development to implementation. In his free time, Akaash enjoys playing basketball, practicing photography, and reading.