Communication is the core of all business, which is why everyone involved in business should study it carefully. Author Dr. John Lund, an expert in interpersonal communication research observes,
“Don’t communicate to be understood; rather, communicate so as not to be misunderstood.” [Source]
If you want to avoid misunderstandings while communicating with clients, you need to follow some common norms of communication. This can only happen when you understand your client well before starting any decisive meeting. Once you hone your client communication skills, you can easily win their confidence, strengthen relationships, and expect better results. [Read more…]
Ajay Prasad is the Founder and President of GMR Web Team, a leading healthcare digital marketing agency. He guides small and medium size healthcare practices/businesses in customizing their online marketing strategy, focused on building a loyal base of patients and improving their patient acquisition. Ajay believes in an improved patient experience as the key to successful healthcare business, which can be accomplished with the right marketing plan in place.