Happy customers are the pillars of success for any business. If your customers are not happy, good luck staying in business.
In 2016, businesses in the US lost a staggering $83 billion due to poor customer service. Poor customer service does not just dent your bottom-line but can also erode your brand, making prospects to go to your competition. [Read more…]
Akaash Prasad is a UC Irvine alumnus who earned his bachelor’s degree in Economics. As Digital Account Manager at GMR Web Team, he is responsible for a wide array of marketing activities from strategy development to implementation. In his free time, Akaash enjoys playing basketball, practicing photography, and reading.